Property Management Company Policy Cheat Sheet
Below is an introduction to our documentation process that we use when we work with our consulting clients. The purpose of this document is to help get the policies out of the brain of the…
Your Brain’s Hidden Filter: How to Use Your RAS to Achieve Your Goals
The Reticular Activating System (RAS) The Reticular Activating System (RAS) is a part of the brain that plays a crucial role in regulating arousal, attention, and consciousness. It acts as a filter for the vast…
A Sneak Peek
We wanted to share a sneak peek of our promo video for our upcoming Social Media Bootcamp starting on December 8th, 2023 with all of our newsletter subscribers and our loyal followers:
Automating Your Processes Won’t Save Your Business (unless you do this first)
If you asked me what the most overused (and least understood) phrase was in property management in 2023 I would say it’s “Process Automation”. Everywhere you turn there’s some analytical type telling us that unless…
The fallacy of stepping out of your comfort zone for growth.
The concept of stepping out of one’s comfort zone has become a popular mantra for personal growth and development. It’s often portrayed as a necessary step to break free from self-imposed limitations and embrace new…
Quitting in Tahoe: A Lesson in Resilience and Setting Realistic Goals
On June 16th, 2023, I set out to run the Tahoe 200, the first race of the Triple Crown of 200s. In this article I share a few thoughts about what it takes to perform at a high level personally and professionally.
Money Is Not the Only Motivator: How to Create a Workplace That Attracts and Retains Top Talent
Money, while a traditional motivator, is not the sole driving force for workplace motivation. Other significant factors include intrinsic rewards, recognition, and a sense of purpose. Although money can offer short-term motivation, its effectiveness can decrease over time. Recent studies suggest a shift, especially among younger generations, towards non-financial motivators like making a difference, having a sense of purpose, and work recognition. To maintain motivation, employers should focus on both intrinsic and extrinsic rewards alongside creating a motivating work environment.
Property Management Client Testimonials: The Proven 3-Step Formula for Success
This article illustrates the power of storytelling for garnering impactful client testimonials, using the concept of the Hero’s Journey. The author suggests using a formula: Normal (Challenge), Explosion (Solution), New Normal (Outcome), where the “hero” client navigates a problem, discovers a solution in your services, and reaps significant benefits. This approach creates relatable, emotionally anchored testimonials to effectively market your services.
What’s the score? Are you using your scorecard incorrectly?
I was working with a client recently and I uncovered a disaster in the making.
The difference between coaching and consulting in the property management industry
There’s been a lot of chatter about Property Management Coaches and Property Management Consultants in the past week. It started with someone asking for a recommendation in a Facebook group and it turned into a heated debate between two people who have a long standing conflict.
As a third party bystander to the conversation I thought I would shed some light on the subject. Business coaches and business consultants are both professionals who can help you improve your business. However, there are some key differences between the two.