Property Management Company Policy Cheat Sheet
Below is an introduction to our documentation process that we use when we work with our consulting clients. The purpose of this document is to help get the policies out of the brain of the…
A Sneak Peek
We wanted to share a sneak peek of our promo video for our upcoming Social Media Bootcamp starting on December 8th, 2023 with all of our newsletter subscribers and our loyal followers:
Automating Your Processes Won’t Save Your Business (unless you do this first)
If you asked me what the most overused (and least understood) phrase was in property management in 2023 I would say it’s “Process Automation”. Everywhere you turn there’s some analytical type telling us that unless…
Property Management Client Testimonials: The Proven 3-Step Formula for Success
This article illustrates the power of storytelling for garnering impactful client testimonials, using the concept of the Hero’s Journey. The author suggests using a formula: Normal (Challenge), Explosion (Solution), New Normal (Outcome), where the “hero” client navigates a problem, discovers a solution in your services, and reaps significant benefits. This approach creates relatable, emotionally anchored testimonials to effectively market your services.
What’s the score? Are you using your scorecard incorrectly?
I was working with a client recently and I uncovered a disaster in the making.
The difference between coaching and consulting in the property management industry
There’s been a lot of chatter about Property Management Coaches and Property Management Consultants in the past week. It started with someone asking for a recommendation in a Facebook group and it turned into a heated debate between two people who have a long standing conflict.
As a third party bystander to the conversation I thought I would shed some light on the subject. Business coaches and business consultants are both professionals who can help you improve your business. However, there are some key differences between the two.
BS – How you do anything is how you do everything is BS.
“how you do anything is how you do everything” is often used to describe the idea that our habits and behaviors in one area of our lives tend to carry over into other areas. For…